Shipping and Returns
Shipping your package
Packages are generally shipped within 2 days after receipt of payment. However, some products have different delivery times, so it is important to check the specific delivery time for each product. They are shipped via Colissimo with a tracking number and delivered with a signature. Packages can also be shipped via Colissimo and delivered against signature. Please contact us before choosing this delivery method, as it incurs additional costs. Regardless of the delivery method chosen, we will send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as postage. Preparation costs are fixed and depend on each product, while transport costs vary according to the total weight of the package. We recommend grouping all your items in one order. We cannot group two separate orders, and shipping fees apply to each of them.
INSURANCE
The box dimensions are appropriate, and your items are properly protected. Insurance is provided if you opt for delivery with a signature via Colissimo.